Frequently Asked Questions

Who is eligible for GLP-1 therapy?

GLP-1 medications are typically prescribed for adults with a BMI of 30 or higher, or 27 or higher with weight-related health conditions such as diabetes or hypertension. Eligibility is determined by a licensed healthcare provider during your initial consultation.

How much does treatment cost?

Treatment costs vary depending on your insurance coverage and the specific medication prescribed. Our partner clinicians will review pricing options and payment plans during your consultation. Many insurance plans cover GLP-1 therapies when medically necessary.

What is your cancellation policy?

You may cancel or pause your treatment at any time by contacting your healthcare provider directly. There are no long-term commitments, though we recommend discussing any changes with your clinician to ensure continuity of care.

How do I access a clinician?

After submitting your initial inquiry, our team will connect you with a licensed healthcare provider for a virtual or in-person consultation. Appointments are typically available within 48-72 hours.

How can I contact support?

You can reach our patient support team via the Contact page, by email at support@example.com, or by phone at (555) 123-4567. We are available Monday through Friday, 9 AM to 6 PM EST.